TO SUM IT ALL UP:
THEY NEVER SENT ME A NEW BAG: THEY WONT SEND MY ORIGINAL BAG BACK: THEY OFFERED ME FREE SHIPPING ON A DIFFERENT ITEM: I BOUGHT TWO OF AN ITEM TO FORM A SET AND NOW I ONLY HAVE ONE: THEY COULD CARE LESS: THEY GAVE ME THE RUN AROUND: KENNETH COLE = POOR CUSTOMER SERVICE & APPARENTLY FAULTY PRODUCTS...(click here for the original post)